PHONE WORD FEATURES



There are a number of key features that can be used in conjunction with your Phone word.

Here is a list of just a few:

Call Reporting

CALL REPORTING
Knowing where you calls are geographically coming from can give you a significant advantage by being able to better analyse you advertising campaigns more>>

SMS Marketing

SMS
Customers can now send you enquiries via SMS to your Phone Word. This medium has already proven to significantly increase advertising response rates. more>>

Call Routing

CALL ROUTING
Inbound enquiries to your Phone Word can be delivered to your business depending on your needs. Calls can go to a national call centre, the closest branch from the call's origin, or even straight to your mobile phone.

IVR

IVR
Interactive Voice Recognition can help pre-qualify your customer enquiries so you can more accurately deliver the call to the most relevant area of your business.

Click To Call

CLICK TO CALL
Click To Call allows customers visiting your website to enter their phone number into a search box, and a call is connected instantly between your company and your customer.

Portability

PORTABILITY
Phone Word portability allows you to move your business address anywhere in Australia - without the risk of losing your Phone Word. more>>

For more information on these features, please contact your telecommunications service provider.




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