PHONE WORD FEATURES

There are a number of key features that can be used in conjunction with your Phone word.

Here is a list of just a few:

	CALL REPORTING Knowing where you calls are geographically coming from can give you a significant advantage by being able to better analyse you advertising campaigns more>>
	SMS Customers can now send you enquiries via SMS to your Phone Word. This medium has already proven to significantly increase advertising response rates. more>>
	CALL ROUTING Inbound enquiries to your Phone Word can be delivered to your business depending on your needs. Calls can go to a national call centre, the closest branch from the call's origin, or even straight to your mobile phone.
	IVR Interactive Voice Recognition can help pre-qualify your customer enquiries so you can more accurately deliver the call to the most relevant area of your business.
	CLICK TO CALL Click To Call allows customers visiting your website to enter their phone number into a search box, and a call is connected instantly between your company and your customer.
	PORTABILITY Phone Word portability allows you to move your business address anywhere in Australia - without the risk of losing your Phone Word. more>>

For more information on these features, please contact your telecommunications service provider.

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