CALL REPORTING

We understand the value of information, not only about the calls you receive, but also about the calls you don't receive.

Understanding your peaks and troughs can save a great deal of money by managing your staff more efficiently. You may for example be missing out on 30% of inbound enquiries in the 30 minute period right after you have closed for the day.

Knowing where your calls are geographically coming from can also give you a significant advantage by being able to better analyse your advertising campaigns.

Call Reporting means that you can spend your time on managing your business rather than wasting time preparing data.

National Phone Words Registry uses Zintel (1800 ZINTEL) for our telecommunications provider. All Zintel services are combined with comprehensive call management reporting packages.

Click here to view examples of call reports.